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Refund Policy for Kids With Goals Recreational Soccer Program
Effective Date: May 11, 2025
At Kids With Goals, we strive to provide high-quality soccer programming for all participants. We understand that circumstances may arise requiring a refund request. Please review our policy below:
Eligibility for Refunds
Refund requests may be considered under the following conditions:
Withdrawal Before Season Start: Full refund (minus processing fees) if requested at least 14 days before the first scheduled practice.
Withdrawal After Season Start: Partial refund if requested. Refund amount determined based on the number of sessions attended and administrative costs. (See details below.)
Program Cancellation: If Kids With Goals must cancel the season due to unforeseen circumstances, participants will receive a full or prorated refund.
Injury or Medical Withdrawal: Refund requests due to medical reasons must be accompanied by documentation. The refund amount will be prorated based on participation prior to the injury.
No-Show or Voluntary Dropout: No refunds will be granted for voluntary discontinuation after 2 weeks into the program.
Refund Request Process
All refund requests must be submitted in writing to kashka@futbolkwg.org with “Refund Request” in the subject line.
Approved refunds will be processed within 10 business days.
The payment method used for registration will also be the same method for refund issuance.
Exceptions
Special circumstances may be reviewed on a case-by-case basis at the discretion of Kids With Goals leadership.
Withdrawal Conditions for Refund Eligibility
Before Season Start
Full refund (minus processing fees) if withdrawal request is received at least 14 days before the first scheduled practice.
75% refund (minus processing fees) if withdrawal request is made 7-13 days before the season starts.
50% refund (minus processing fees) if the withdrawal request is made within 1-6 days before the season starts.
No refund for withdrawals within 6 days of the first scheduled practice.
After Season Begins
Week 1-2: 50% refund, minus administrative costs.
Week 3-4: 25% refund, minus adminstrative costs, based on participation.
Week 5+: No refund, unless due to injury or unforeseen circumstances.
Game Cancellations & Program Adjustments
Kids with Goals
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